Refund policy
we have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
as a print on demand store, every item is made specifically for you when you order it. because of this, defective or damaged items should be reported within 30 days at nacordadanica88@gmail.com with a photo of the issue. you do not need to return the item, we will arrange a full replacement or refund at no cost to you once we have reviewed the photo. if you received the wrong item, contact us with a photo and your order number and we will send the correct item or issue a refund at no cost to you. print quality issues such as misprints, off center designs, or color defects are treated the same as a defective item, a photo is all we need, no return required, and we will arrange a replacement or refund at no cost to you. for change of mind or sizing issues, since items are made to order, we are unable to accept returns for reasons other than defect, damage, or fulfillment error. please check our size chart carefully before ordering.
exceptions
sale items, gift cards, and custom or personalized products are non returnable unless they arrive damaged, defective, or incorrect.
refund process
once we have reviewed your claim, approved refunds are issued to your original payment method within 10 business days. it can take additional time for your bank or card issuer to post the refund. if more than 15 business days have passed since we approved your return, contact us at nacordadanica88@gmail.com.
limitation of liability
our responsibility for any order is limited to providing a replacement or refund as described above. we are not liable for indirect, incidental, or consequential damages arising from a delayed, defective, or lost order. this policy does not limit any rights you have under applicable consumer protection law.
questions
contact us anytime at nacordadanica88@gmail.com. we aim to respond within 24 to 48 business hours.